Terms of Service
1. TERMS AND CONDITIONS OF SALE
These terms and conditions of sale together with the documents expressly referred to in it (including our PRIVACY POLICY) tells you information about our service and the legal terms and conditions according to which OHT (One Hundred Tides) sells any of the products from our website to you. The terms of sale will apply to any contract between us for the sale of products to you. Please read these terms of sale carefully and make sure that you understand them, before ordering any products. Please note that before placing an order you will be asked to agree to these terms of sale.
2. INFORMATION ABOUT US
www.onehundredtides.com is a website operated by Mochica BV, located : Cort van Der Lindenlaan 1, 9722 LP, Groningen PAYS BAS. Our VAT number :
3. PRODUCT INFORMATION
All products shown on the website are subject to availability. We will inform you by email as soon as possible if the product you have ordered is not available and we will not accept your order if such is the case. The images of the products on our website are for illustrative purposes only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Your products may vary slightly from those images.
4. AGE RESTRICTION ON PURCHASE
We offer products for sale only to individuals of at least 18 years of age who are end consumers, namely acting for purposes outside of their trade, business of profession. We reserve the right not to accept orders placed by persons other than consumers or orders placed by consumers under 18 years of age. We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
5. PURCHASE OF PRODUCTS
The technical steps required to create the contract between you and us are as follows.
Place order : you submit an order for products by completing the details required, including name, address, email, phone number and payment method on the order summary page, after carefully reviewing the product specifications, the relevant price, shipping costs, reviewing and accepting these terms of sale, and accepting your obligation to pay the total price by clicking the complete order button. To place an order with OHT, you must, save as where you place your order using a valid credit card issued by a bank acceptable to us.
Order acknowledgement : OHT will acknowledge receipt of your order by sending an email to the email address indicated by you when placing your order. This is not an order confirmation or order acceptance from OHT.
Order Acceptance : OHT will confirm your order by sending an email to the email address indicated by you when placing the order. The email will contain all informations relating to your purchase, as well as a copy of the Terms of Sale and of the form that may be used if you wish to exercise your right of withdrawal.
Shipping confirmation : we will send you a shipping confirmation email as soon as your product is shipped from our warehouse. Terms of payment : all prices are reflected in € (Euros) and include VAT where applicable. You shall be informed in advance of shipping costs or fees, if any, through the Website. You can only pay for your order using one of the credit cards accecepted by third party: strip/paypal. We work with STRIPE / PAYPAL as our third party for all credit card / payment acceptance. https://stripe.com/fr/payments
https://www.paypal.com/nl
If products are not available for any reason after we have received your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any) immediately by way of a credit to your credit card or PayPal refund.
6. DELIVERY
Your order will be fulfilled by the estimated delivery date set out in the shipping confirmation, unless there is an event outside our control. If we are unable to meet the estimated delivery date our nominated carrier will update you with the updated timeframe. Delivery will be completed when we deliver the products to the address you gave us. The products will be your responsibility from the completion of delivery. You own the products once we have received payment in full, including all applicable delivery charges.
In Europe, we offer a standard flat rate via collissimo. The prices are set out below:
Delivery to Europe
Option: standard delivery
Cost : €7,50
Order Tracking : yes, via email link
Outside of Europe
Option : standard delivery
Costs : €17,50
The customer is responsible for all taxes / fees as charged by its country of residence.
7. YOUR RIGHT OF WITHDRAWAL
You may withdraw from the purchase agreement at any time, for any reason, without penalty and without the need to give any explanation within fourteen (14) days from the date of delivery of the products. You may exercise your right of withdrawal by using the form attached in Annex 1, or by using any form or document containing the information as listed in Annex 1 (together the "Return Form"). In the event of withdrawal, you shall return the products without undue delay, and in any event within fourteen (14) days from the date on which the notice of withdrawal was submitted to OHT, such return being at your own cost. The product must be returned along with the original packaging, and is to be carefully stored and used only for the purpose of verifying its nature, specifications and size, and must show no signs of wear or dirt. We reserve the right to reject the return of a product that does not comply with the abovementioned requirements. If you have exercised your right of withdrawal, you will receive a full refund of the price paid for the product(s) without undue delay and in any event within fourteen (14) days from the date of withdrawal, using the same means of payment used by you in the initial transaction. We may withhold the refund until the returned Product is properly received by OHT or until you demonstrate that the Product has been correctly returned, whichever occurs first. We shall not be under the obligation to refund the delivery costs of the products.
9. EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any contract that is caused by events outside our reasonable control ("Event Outside Our Control"). An Event Outside Our Control includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: (a) strikes, lock-outs or other industrial action; (b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; (c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; (d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; (e) impossibility of the use of public or private telecommunications networks; (f) the acts, decrees, legislation, regulations or restrictions of any government; and (g) pandemic or epidemic. Our performance under any contract is deemed to be suspended for the period that the Event Outside Our Control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event Outside Our Control to a close or to find a solution by which our obligations under the Contract may be performed despite the Event Outside Our Control.
10. THIRD PARTY RIGHTS
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
11 MISCELLANEOUS
If any provision of these Terms of Sale is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability will not affect the effectiveness or validity of any provision in any other jurisdiction, and these Terms of Sale will be reformed, construed and enforced in such jurisdiction as if such provision had never been contained herein. Any headings or titles herein are for convenience only. l
12. HOW WE USE YOUR PERSONAL INFORMATION
We only use your personal information in accordance with our PRIVACY POLICY and COOKIE POLICY. For details, please see our PRIVACY POLICY and COOKIE POLICY. Please take the time to read these policies, as they include important terms which apply to you.
13. ENTIRE AGREEMENT
These Terms of Sale and the TERMS OF USE constitute the entire agreement between you and OHT with respect to the Website, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and OHT with respect to the Website.
19. REVISIONS TO THESE TERMS OF SALE
We may revise these Terms of Sale from time to time. Every time you order Products from us, the Terms of Sale in force at that time will apply to the Contract between you and us. Whenever we revise these Terms of Sale in accordance with this clause, we will keep you informed and give you notice of this by stating that these Terms of Sale have been amended and the relevant date at the top of this page.